At Viann Goncalves Creative Studio, we take protecting your privacy very seriously. This Privacy Policy describes how we collect, use, store and protect your personal data when you access and use our website vianngoncalves.com and our services.
By accessing or using our website and services, you accept and consent to the processing of your personal data as described in this policy.
1. Information We Collect
We collect various types of information when you visit our website or interact with our services:
A. Personal Information
When you register on our site, request information or contract our services, we may collect personal data such as:
Full name
Email address
Phone
Billing address
Payment information (if applicable)
Information related to the projects you requested or on which we worked with you.
B. Navigation Information
When you browse our website, we automatically collect information through cookies and similar technologies. This includes data about your device, IP addresses, pages you visit, length of visit and other usage data.
2. How We Use Your Information
We use the information collected for the following purposes:
Provide and manage our services: To process your request, manage projects and deliver the requested products or services.
Improve user experience: Analyze how you interact with our website to improve its functionality and design.
Communication: To respond to your questions, send project updates, offer support, or send you information related to our services.
Marketing and promotions: If you give your consent, we may send you promotional emails or newsletters about our services, offers or updates.
Note: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions we provide in the emails we send.
3. How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure or destruction. This includes the use of encryption in our communications and advanced security systems.
However, no data transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
4. Cookies and Similar Technologies
We use cookies and other tracking technologies to improve the functionality of our website. Cookies allow us to personalize your experience, remember your preferences and analyze site traffic.
You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your browsing experience.
5. Share Your Information
We do not sell, rent, or share your personal information with third parties for commercial purposes, except as follows:
Service Providers: We may share your data with trusted service providers who help us operate our website, manage payments, or fulfill our contractual obligations (for example, payment platforms, email services).
Legal Compliance: If required, we may disclose your personal information to comply with legal obligations, resolve disputes, or enforce our agreements.
We always ensure that these third parties respect your personal data and use the information only for the specific purposes for which they have been hired.
6. Your Rights
Depending on your location, you have certain rights regarding the personal information we collect. This may include:
Access your personal data: You can request a copy of the personal information we hold about you.
Rectify your data: If you believe that your data is incorrect or incomplete, you can request that we update it.
Delete your data: In certain cases, you can ask us to delete your personal data.
Object to processing: You can object to the use of your data for marketing purposes or ask us to stop processing your personal data.
Withdraw your consent: If you have given us consent to process your personal data, you can withdraw your consent at any time.
To exercise these rights, please contact us through the contact methods provided at the end of this policy.
7. Links to Third Party Sites
Our website may contain links to third party websites. This Privacy Policy only applies to information collected through our site and we are not responsible for the privacy practices of third party websites. We recommend that you read the privacy policies of those sites before providing them with any personal information.
8. International Data Transfers
If you are outside [country or region] and decide to use our services, you should be aware that we may transfer your information to [country or region] where our servers and staff are located. By using our services, you consent to these transfers.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the corresponding update date. We encourage you to review this page periodically to be informed of how we are protecting your information.